Emotional labour and solving social work problems

  • Ingunn Studsrød

Author Biography

Ingunn Studsrød

Associate Professor
University of Stavanger
Norway
ingunn.studsrod@uis.no

References

Gorman, H. (2000). Winning hearts and minds? - Emotional labour and learning for care management work. Journal of social work practice, 14(2), 149-159.

Hochschild, A. R. (1975). ‘The sociology of feeling and emotion: Selected possibilities.In M. Millman, & R. Kanter (Eds.), Another Voice, Garden City, NY: Anchor.

Hochschild, A. R. (1979). ‘Emotion work, feeling rules and social structure’. American Journal of Sociology, 85, 551-575.

Hochschild, A. R. (2003). The managed heart: Commercialization of human feeling. Berkeley, Los Angeles, London: University of California Press.

Leeson, C. (2010). The emotional labour of caring about looked-after children. Child and family social work, 15 (4), 483-491.

Theodosius, C. (2008). Emotional labour in health care. The unmanaged heart of nursing. London and New York: Routledge.

Wharton, K. (2009). The sociology of emotional labor. Annual review of sociology, 35(2), 147-165.

Zapf, D., & Holtz, M. (2007). On the positive and negative effects of emotion work in organizations. European journal of work and organizational psychology 14 (1), 1-28
Published
2013-04-01
How to Cite
Studsrød, I. (2013). Emotional labour and solving social work problems. Journal of Comparative Social Work, 8(1), 1 - 5. https://doi.org/10.31265/jcsw.v8i1.91
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Section
Editorial